Note: OTC Online has paid to attend this webinar offered through the Instructional Technology Council, and we would like to invite you (and any of your staff) to join us. One hour of professional development credit will be awarded for participation. A description of the webinar is provided below.

Presenter: Christina Royal, Ph.D., Associate Vice President of eLearning & Innovation, Cuyahoga Community College

Many institutions have invested in building online programs to reach students at a distance, but, all too often, that investment is focused primarily on academic and curricular activities such as course design and development. Institutions now recognize that e-support services are critical to student success in online programs. Cuyahoga Community College engaged in a college-wide distance learning strategic planning process to identify critical issues and priority needs related to online and hybrid learning. One of the key recommendations was the need to enhance the e-support services at the College. Christina Royal will present the need for e-support services, strategies for implementing these services, and how to make the business case for enhancing virtual services at your institution.
(Webinar located in the OTC Online Suite - IC 104)